On your ticket, the apron number and state bus number will be displayed. Each of the platforms at the bus station has a sign, you can easily determine the one you need from it.

If you are going on a trip between two cities of Uzbekistan - for an adult there is no need for documents. If you intend to go on a flight outside the Republic, you must have a passport with you.

Yes. As in the case of restoring a lost ticket, you will need to contact the UzAvtoTrans ticket office where a refund will be made. If you didn't get on the bus through your fault, the ticket price will be refunded to you without any fines.

If you cannot find your luggage, you definitely need to contact UzAvtoTrans dispatch service for help or call the call center.

You can receive this certificate by sending an official request to the airline’s directorate to info@uzairways.com, after which a certificate will be prepared for you indicating all the necessary data.

You may specify your flight terminal in «Online panel» of our aviation company’s web site. Also coming at an airport you find all the necessary information on a flight room’s panel.

Our company may confirm a passenger’s flight in writing on its letter-head if a passenger writes an application (with the indication the passenger’s full name, passport information, air ticket number, line, flight’s date, r application eason). Confirmation in writing is made for 5 business days free of charge. This confirmation in writing a passenger may take from «Uzbekistan airways» all selling offices.

Free access is provided for children under 5 years old. You must have the child's metric and a document confirming the consent of the second parent to transport the child.

Yes, and very easy. You will need to contact the UzAvtoTrans ticket office, give your name and trip, or the number of the ticket itself and it will be recovered right with you.

Is it possible. The main condition is the transportation of the animal in baggage. Make sure your pet reschedules the ride and does not interfere with other passengers and the driver.

To purchase a ticket for an international flight, you will need to contact the ticket office of the bus station. Do not forget to bring your passport

Even you know a model of an airplane as you buy your air ticket the scheduled model may be changed as technical or operational reasons. To know which a model of an airplane for your flight, please, contact our aviation company’s employee registering the passengers and luggages of your flight.

If you travel with the luggage to be registered to transport into an airplane you come at check-in counter not later than 40 minutes before your flight.